Frequently asked questions
Short and to the point. If your question is missing, write to us.
Is it really free?+
With an entitlement to an AVGS or Bildungsgutschein the authority pays the provider directly. Your share is €0.
How quickly do you reply?+
The automatic message arrives immediately; a person replies within one business day.
Do you work outside Hesse?+
Yes, online across Germany.
Are you lawyers or tax advisers?+
No. We do not provide legal or tax advice and we state that clearly.
Which languages do you work in?+
Russian, Ukrainian, German, English.
What happens to my data?+
Data is used only to contact you and match a programme. Details in the privacy policy.
What if the Jobcenter refused before?+
A refusal is not final. We review the reasoning and reapply.
Can I start without an appointment?+
Yes. The appointment only affects the preparation schedule.